Privacy Policy

We may collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Billing address
• Delivery address
• Order information
• Account information
• Customer service communications
• Preferences and order history

We may automatically collect certain technical information including:

• IP address
• Device information
• Browser type
• Operating system
• Website usage information
• Cookies and analytics data

We collect only information reasonably necessary to provide our services and operate our business.

We collect and use personal information for purposes including:

• Processing and fulfilling orders
• Sending order confirmations and receipts
• Providing pickup or delivery notifications
• Allowing contact regarding order fulfillment
• Responding to customer questions
• Improving Website functionality and customer experience
• Detecting fraud and protecting Website security
• Meeting legal and regulatory obligations
• Sending promotions and updates where permitted by law or where consent has been provided

We will not use personal information for purposes materially different from those described in this Privacy Policy unless required or permitted by law or unless additional consent is obtained.

By providing personal information to us, you consent to our collection, use, and disclosure of that information for the purposes identified in this Privacy Policy.

You may withdraw consent at any time where legally permitted, subject to reasonable notice and legal or contractual restrictions.

Withdrawal of consent may affect our ability to provide certain services.

We do not collect, store, or retain customers' credit card numbers or sensitive payment information.

Payments may be processed by third-party payment providers including:

• Stripe
• PayPal
• Coinbase
• Interac Corp (Service Provider of e-Transfer)
• Other providers added in the future

Payment information is transmitted directly to the applicable payment processor and is subject to their terms and privacy policies.

We are not responsible for the privacy, security, or practices of third-party payment providers.

We do not sell, rent, or trade customer personal information to third parties for marketing purposes.

We may disclose personal information where reasonably necessary, including:

• To service providers assisting with Website operation
• To delivery personnel for order fulfillment
• To payment processors
• To legal or regulatory authorities when required by law
• To investigate fraud, security incidents, or unlawful activity
• In connection with a merger, acquisition, restructuring, or sale of business assets

We require service providers to protect personal information appropriately where required by applicable law.

We may use cookies and similar technologies to:

• Improve Website functionality
• Remember user preferences
• Analyze Website traffic
• Improve customer experience

Users may adjust browser settings to refuse cookies; however, some Website features may not function properly.

We use reasonable administrative, physical, and technical safeguards intended to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

Safeguards may include:

• Access restrictions
• Password protection
• Secure technologies
• Limited employee access

No system can guarantee complete security, and we cannot guarantee absolute protection against all security risks.

We retain personal information only as long as reasonably necessary to:

• Fulfill identified purposes
• Complete transactions
• Resolve disputes
• Maintain business records
• Meet legal requirements

Information that is no longer required may be securely deleted, destroyed, or anonymized.

Subject to applicable law, you may request:

• Access to your personal information
• Information regarding how it has been used
• Correction of inaccurate or incomplete information

Requests may require verification of identity before processing.

Requests can be submitted using the contact information below.

Some third-party service providers may process or store information outside Canada. As a result, information may become subject to laws of other jurisdictions.

By using our services, you understand and consent to such transfers where legally permitted.

Our Website is not intended for children under the age required by applicable law.

We do not knowingly collect personal information from children without appropriate legal authorization.

We may update this Privacy Policy from time to time.

Updated versions become effective when posted on the Website unless otherwise required by law.

Continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy.